Support
A real inbox, answered.
Signup is fully online and nothing here requires a call or a form first. But if you have a question before choosing a plan, or you're a client and something needs attention, email is the way in.
Email support
Replies within one business day, Monday to Friday. Clients: include your business name so we can pull up your file straight away.
Before you email
The FAQ covers access, ownership, reviews, suspensions and cancelling. Pricing and inclusions are fully public on the pricing page.
Existing clients
Anything urgent about your profile (a suspension, a nasty review, a wrong detail) goes to the same inbox with URGENT in the subject. Suspension checks run every business day regardless.
Billing and cancelling
Your billing portal holds your invoices, your card details and the cancel button. Enter the email you signed up with and Stripe sends you a login code, so there is no password to remember. Cancelling takes effect at the end of the period you have paid for, and your final work log still arrives.
Ready anyway? Choose a plan.